What forms of payment are accepted?
Mastercard, Visa, Discover and American Express
Are your products kosher?
Yes, all our products are kosher certified under supervision of Rabbi Aaron D. Mehlman of NYC.
How can I check the status of an order?
As a registered customer of the website, the "My Account" menu option in the upper right corner allows you to log in and review the status of your order, as well as your order history and other settings for your account. "Delivered" means the package was delivered to Federal Express for shipping. If you need to determine if your package was delivered to its final destination, contact us at clientservice@sweetsallys.com and we'll contact Federal Express.
What is your return policy?
Sweet Sally's does not accept returns. All of our products are perishable and therefore all food sales are final. If the product was damaged in shipping, please contact Sweet Sally's at clientservice@sweetsallys.com.
Will Sweet Sally’s confirm my order on line?
Yes, you will receive a confirmation notice from us.
How long will the products stay fresh?
All Sweet Sally’s products are handmade, use natural ingredients and are preservative and trans fat free. They are baked especially for you, so they are fresh when they leave our kitchen. All items are best enjoyed upon arrival, but if you can not finish them all in one day, they will stay fresh a minimum of two weeks when stored at room temperature in an air tight container, three weeks in the refrigerator and a month in the freezer.
How are the products shipped?
To ensure freshness and prompt delivery, all of our products are shipped via Federal Express.
What ingredients do you use in your products?
We use the freshest, high quality ingredients just like Mom and Grama did which include unsalted butter and fresh eggs. No preservatives are in any of our baked goods.
Do your items contain nuts?
Yes, some of our products contain nuts, so if you have a sensitivity to them, please review the ingredient listing on each product page.
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